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15 Sep
Migrant Resource Centre (MRC) Counsellor

The MRC Counsellor is responsible for the delivery of MRC outreach, awareness raising and counselling activities through the office placed at MOLSA. The MRC Counsellor administers the hotline, organises outreach and information activities and is responsible for a timely achievement of high-quality outputs within his/her area of work and under the supervision of the MRC Coordinator.

The MRC team reports directly to the Ministry of Labour and Social Affairs and ICMPD. S/he will also work closely with the responsible ICMPD project team, ensuring effective implementation of the MRC activities. The MRC team will furthermore work closely with the ICMPD Country office in Baghdad, to seek technical input, networking with stakeholders and liaise with government authorities.



Under the supervision of the MRC Coordinator, the incumbent will be responsible for the following tasks:

  • Providing migration counselling to a variety of clients who visit and attend the MRC, including initiating and following up on referrals, linking them with technical and vocational institutes to upgrade their skills;
  • Collect necessary baseline information about the target community and area
  • Organising and implement proactively outreach activities with communities, at schools, universities, technical training centres, in cooperation with NGOs, (affiliated) government entities and other community outreach actors
  • Collect information from all concerned stakeholders of services and ongoing programmes/projects regarding prospective migrants and migrant workers, and design and develop leaflets to share information with MRC visitors;
  • Identify potential information on migration to be included in information materials (including printed and video materials)
  • Mapping of all concerned stakeholders and establish referral mechanisms for prospective migrants and migrant workers;
  • Mobilise and facilitate the engagements of stakeholders during planning and conducting meetings, workshops and seminars;
  • Providing paralegal advice to pre-departure migrants, migrant workers, returned migrants and members of their families;
  • Collaborate with government authorities and with the respective departments and communities for the implementation of MRC activities;
  • Effective information and service delivery to potential migrants and migrant workers who come to the MRC;
  • Contribute to pre-departure and post-arrival orientation courses and trainings delivered by the MRC;
  • Contribute to the trainings targeting the representatives of the government,  media and the civil society;
  • Organise and participate in related events to share MRC experience and material; Running the filing system that tracks the movements of clients who have accessed MRC services and protects copies of documents;
  • Entering data for each client on a regular basis, using the completed client cards (or similar);
  • Organise meetings, prepare agenda and meeting minutes to share; 
  • Coordinate and work closely with stakeholders tasks related to service delivery in the MRC;
  • Efficiently documenting relevant information such as maintaining all forms of reporting and data collection using appropriate data collection methods, including client cards (or similar tools);
  • Drafts documents, work plans and budgets; organises, prepares and participates in meetings, seminars, workshops and missions;
  • Ensuring the MRC waiting area and counselling space is appropriately stocked with materials for potential migrants and their family members and maintaining the library of resources;
  • Developing periodic monthly reports of the MRC activities on agreed format and timelines;
  • Perform other duties, as required.